Tableware Blog — Support Pages

Due to the ongoing challenges of rising business costs this we have reduced the frequency of our packaging and dispatch days from twice weekly to once weekly. This is usually every Monday. It can therefore, be up to 5 working days before your order is dispatched and 10 working days during busy periods such as Christmas.  For UK orders our last dispatch days before Christmas are: -  Royal Mail 48 - Monday 15th December 2024 DPD Next Day - Monday 22nd December 2024 We may be adding extra dispatch days on the run up to Christmas and will update this...

If you are reading this, you have likely received our offer for some tableware you are seeking to sell, and just read the bit, maybe with a little disappointment, that says, "This offer is non-negotiable." So, why don't we negotiate? To save time! Unlike many of our competitors we don't believe in making a deliberately low offer with a view to negotiating backwards and forwards. Instead we offer our best price right from the outset. We feel this is a more honest and transparent approach.  "But... my china is all perfect." That's great! If you re-read our email offer, we have quoted...

If you are reading this you have likely received an email from us declining your offer to sell us your pre-loved china. We are genuinely sorry about that, but as the title of this document says, "... we can't buy everything." We understand that for some people, a simple "No thank you" is not enough and some explanation is required. Sadly we don't have time to give everyone a specific reason, so we have put this article together by way of explanation. Please don't take offence You would be amazed how many customers call us, just to tell us how awful...