Tableware Blog — Support Pages

At MrPottery, we understand that replacement china is often more than just a practical purchase. Many pieces carry sentimental value, form part of treasured family sets, or may be difficult or impossible to replace again. That’s why we take exceptional care when packing every order, ensuring your china arrives safely, wherever you are in the world.

For over 30 years, we have helped customers extend the life of their treasured tableware, reduce waste, and keep much-loved sets in daily use. Recently, we have taken this commitment one step further by choosing to focus more of our stock buying from charity shops rather than private sellers.

Due to the ongoing challenges of rising business costs this we have reduced the frequency of our packaging and dispatch days from twice weekly to once weekly. This is usually every Monday. It can therefore, be up to 5 working days before your order is...

If you are reading this, you have likely received our offer for some tableware you are seeking to sell, and just read the bit, maybe with a little disappointment, that says, "This offer is non-negotiable." So, why don't we negotiate? To save time! Unlike many of...

If you are reading this you have likely received an email from us declining your offer to sell us your pre-loved china. We are genuinely sorry about that, but as the title of this document says, "... we can't buy everything." We understand that for some...