We want to get your china to you in one piece and we have an excellent record of shipping without breakages. In fact, less than 1 in 200 parcels are damaged in transit. However, to achieve this we do use plenty of packaging material.
Wherever practical we do use environmentally friendly materials such as recycled and/or responsibly sourced cardboard, along with biodegradable filler.
We are constantly reviewing our packaging processes with a view to reducing our materials and minimising the environmental impact without increasing the risk of breakages.