We aim to process and package all orders the next working day. However, this is not always practical and therefore our guarantee is to process and package all orders within 3 working days of receipt. If you need an item urgently, e.g. for an upcoming event, please let us know and we will do our best to accommodate you.
Once processed, your order will usually be dispatched the same day, or the next working day at the latest, and is then in the hand of the couriers (see below).
UK Mainland (under 2kg) – We dispatch all items under 2kg via Royal Mail 1st Class.
UK Mainland (over 2kg) – We dispatch all items over 2kg via Parcelforce using their 48 hour service.
In addition, we dispatch to most of Europe, Australasia, the Far East, Canada and the USA. If your destination does not come up as an option when processing checkout, please get in touch for a quote.
NB We do not have shop premises (although we hope to in the future) and do not therefore offer a collection service for local customers due to restrictions with our insurance. However, if you live nearby we may be willing to offer a personal delivery if it is more economical to do so. Please call to discuss.