We aim to process and package all orders the next working day. However, this is not always practical and therefore our guarantee is to process and package all orders within 3 working days of receipt. If you need an item urgently, e.g. for an upcoming event, please let us know and we will do our best to accommodate you.
Once processed, your order will usually be dispatched the same day, or the next working day at the latest, and is then in the hand of the couriers (see below).
UK Mainland (under 2kg) – We dispatch all items under 2kg via Royal Mail 1st Class.
UK Mainland (over 2kg) – We dispatch all items over 2kg via Parcelforce using their 48 hour service.
In addition, we dispatch to most of Europe, Canada and the USA. We hope to add additional destinations in the future.
We do not offer a collection service for local customers. However, if you live nearby we may be willing to offer a personal delivery if it is more economical to do so. Please call to discuss.
NB We do not have shop premises.