Selling Your Discontinued Tableware (Old)
Do you have some discontinued tableware you wish to sell? If so, that's great! We may be able to help. But PLEASE read the following before emailing or completing the form below: -
Step 1 - Where is the china/pottery located?
We ALWAYS collect, so we need to know this. We NEVER ask you to post it to us. Some of our competitors will ask you to package and post your tableware to them. This is their choice, but from years of experience we have found this inevitably leads to problems, be it breakages in transit or disputes over condition. By collecting in person, we can check the condition at the time of collection and the responsibility of packaging is ours, not yours.
NEWS: - We now collect from Scotland (inc. Highlands) as well. Due to distance we currently only do 3 to 4 of these trips a year. However, if you are happy to wait we are happy to come to you.
Please note that we do not currently purchase discontinued tableware from overseas and Northern Ireland.
Furthermore, we are unable to accept visitors selling their tableware at our premises due to insurance restrictions. We will come to you :)
Step 2 - Check the condition carefully
Please note that we do not buy pieces with chips, cracks, nicks, crazing, pitting, or any items with anything more than very light cutlery marks or scratches. We understand that it is likely to have been used but we are unable to pass on items with significant wear and tear to our customers.
We feel it is much better to make this clear from the outset to avoid wasting your time and ours.
Do make sure you look at it, rather than going from memory, err on the side of caution and do not include items which are questionable. You can always ask our opinion of these pieces if we come to collect the rest.
Step 3 - How much have you got?
Is it at least a part dinner or tea service? Unless you are on our doorstep (we are in Dorset), if you only have a few cups and saucers, or half a dozen plates, it won't be worth our while coming to collect it.
Step 4 - Send us a list of what you have
Write down the make and design of the china and a list of the number of each piece you have. If you have different sizes of plate and bowl and are not sure what they are called, let us know the measurements. Send us the list via the form below.
If for some reason you are unable to complete the form you may email us at email@example.com. However, form submissions tend to get faster responses.
There is no need to send us photographs unless you don't know the name of the pattern you are selling,
Don't just send us the make and pattern and say "I just wanted to check if you are interested before listing them". If we don't know what mix of pieces you have we can't always answer that question.
Step 5 - The offer
If it is a make and design that we are currently buying, and the pieces you have are of interest, we will make you an offer, subject to condition. If the offer is acceptable to you then a member of our Collection Team will arrange to collect it from you when they are next in your area.
Step 6 - The collection
When we collect we will do so at a pre agreed time and date. If we are running more than 20 minutes early or late we will let you know on route. On arrival we will check the items are as described and subject to condition pay the agreed amount in cash (or bank transfer if you prefer), before packaging them up and taking them away. If any of the items are not in an acceptable condition the Collection Team will revise the offer accordingly and it is up to you whether to proceed. We always bring our own packaging.
To contact us regarding selling your discontinued tableware please email us at firstname.lastname@example.org or fill in the form below.